The Psychosocial Determinants Relationship with Burnout among Nurses in Pahang, Malaysia
The purpose of this study was to investigate the relationship between psychosocial determinant such as demographic factors, nursing stress, and perceived social support with burnout status among nurses in Pahang. This is a quantitative study using a convenience sampling of nurses (N=404) from all sectors of hospitals and clinics in Pahang, Malaysia. Participated nurses administered demographic information questionnaire and three other different instruments which are Maslach Burnout Inventory (MBI), Nursing Stress Scale (NSS), and Multidimensional Scale of Perceived Social Support (MSPSS). Result of the study showed that burnout is significantly related to age (r = -0.25, n = 404, p < .01, two-tailed), year of experience (r = -0.25, n = 404, p < .01, two-tailed), nursing stress (r = 0.63, n = 404, p < .01, two-tailed) and perceived social support (r = -0.39, n = 404, p < .01, two-tailed). This study is important as newly added Malaysian local-based information on the topic of burnout, nursing stress, and perceived social support. The result of the study can also be used to create awareness related to burn-out among nurses and the importance of social support. The implication can be effective from the perceptive of mental health care services for nurses in a medical setting.
AIA Bhd. (2018). One year later : Malaysian Workforce Experience High Productivity Loss and Work-Related Stress. Retrieved from https://www.aia.com.my/en/about-aia/media-centre/press-releases/2018/one-year-later-malaysian-workforce-experience-high-productivity-loss-and-work-related-stress.html
Alwagfi, A. A., Alrabbe, H. K., Quality, S., & Stress, J. (2020). Impact of sleep quality on aviation employees’ performance at international wings group : job stress as a mediator, 17(3), 565–602.
Amal, H. I. (2015). Burnout dan tekanan kerja di kalangan guru: satu kajian terhadap guru-guru sekolah menengah daerah Hulu Langat. [Master thesis]. Universiti Pendidikan Sultan Idris.
Alvares, M. E. M., Thomaz, E. B. A. F., Lamy, Z. C., Nina, R. V. A. F., Pereira, M. U. L., & Garcia, J. B. S. (2020). Burnout syndrome among healthcare professionals in intensive care units : a cross-sectional population- based study, 32(1), 251–260. https://doi.org/10.5935/0103-507X.20200036
Berita Harian (2020). Pengorbanan jururawat hadapi krisis. Retrieved 9 December 2020 from https://www.bharian.com.my/berita/nasional/2020/05/687799/pengorbanan-jururawat-hadapi-krisis-covid-19
Chang, H., Assistant, I., & Shyu, Y. L. (2017). How does burnout impact the three components of nursing professional commitment? https://doi.org/10.1111/scs.12425
Chukwuemeka, P., Nsi, E., & Chukwuorji, J. C. (2019). Age and burnout syndrome in nursing professionals : moderating role of emotion-focused coping, 24(1), 101–107.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. The Journal of Applied Psychology. https://doi.org/10.1108/02683940710733115
Foy, T., Dwyer, R. J., Nafarrete, R., Saleh, M., Hammoud, S., & Rockett, P. (2018). Managing job performance, social support and work-life conflict to reduce workplace stress. https://doi.org/10.1108/IJPPM-03-2017-0061
Ghahramanian, A., Zamanzadeh, V., Rassouli, M., Abbaszadeh, A., Nikanfar, A., & Alavi-Majd, H. (2014). Factors influencing communication between the patients with cancer and their nurses in oncology wards. Indian Journal of Palliative Care, 20(1), 12. https://doi.org/10.4103/0973-1075.125549
Hamaideh, S. H. (2011). Burnout, social support, and job satisfaction among Jordanian mental health nurses. Issues in Mental Health Nursing, 32(4), 234–242.
Health and Safety Executive (2017). What is stress? Health and Safety Executive, Internet. Retrieved from http://www.hse.gov.uk/stress/furtheradvice/whatisstress.htm
Huynh, C., Bowles, D., Yen, M., Phillips, A., Waller, R., Hall, L., & Tu, S. (2018). Change implementation : the association of adaptive reserve and burnout among inpatient medicine physicians and nurses, 32(5), 549–555.
Iecovich, E., & Avivi, M. (2017). Agism and burnout among nurses in long-term care facilities in Israel, 21(3).
Kosmo. (13 May, 2019). Jururawat merupakan ‘tangan kanan’ seorang doktor, 6.
Li, X., Guan, L., Chang, H., & Zhang, B. (2014). Core self-evaluation and burnout among nurses: The mediating role of coping styles. PLoS ONE, 9(12), 1–12.
Maslach, C., Jackson, S. E., & Leiter, M. (1996). Scoring the abbreviated Maslach Burnout Inventory. Consulting Psychologists Press, 3, 2003–2003.
Mattson, M. & J. G. H. (2011). Linking Health Communication with Social Support. Health as Communication Nexus. Kendall Hunt.
Motowidlo, S. J., Packard, J. S., & Manning, M. R. (1986). Occupational stress: Its causes and consequences for job performance. Journal of Applied Psychology, 71(4), 618–629. https://doi.org/10.1037/0021-9010.71.4.618
Mulder, P. (2017). Job demand control model by Robert Karasek. Retrieved 9th December 2020 from https://www.tollshero.com/human-resources/job-demand-control-model/
Ng, C. G., Amer Siddiq, A. N., Aida, S. A., Zainal, N. Z., & Koh, O. H. (2010). Validation of the Malay version of the multidimensional scale of perceived social support (MSPSS-M) among a group of medical students in Faculty of Medicine, University Malaya. Asian Journal of Psychiatry. 3(1):3-6. doi: 10.1016/j.ajp.2009.12.001.
Nie, Z., Jin, Y., He, L., Chen, Y., Ren, X., Yu, J., & Yao, Y. (2015). Correlation of burnout with social support in hospital nurses. International Journal of Clinical and Experimental Medicine, 8(10), 19144–19149.
Nurhayati, M. N. (2015). Faktor-faktor yang berkaitan mutu penjagaan pesakit yang menjalani pembedahan utama di hospital Universiti Sains Malaysia [Master thesis]. Universiti Sains Malaysia.
Odhiambo, M. W., Gachoka, H. G., & Rambo, C. M. (2018). Relationship between age diversity and employee performance of public universities in Western Kenya, 8(11), 223–248. https://doi.org/10.6007/IJARBSS/v8-i11/4897
Ojha, J., & Ram, T. (2020). Job stress and its associated factors among working women in Pokhara, 105–110. https://doi.org/10.4103/jss.JSS
Rogers, E., Polonijo, A. N., & Carpiano, R. M. (2016). Getting by with a little help from friends and colleagues: Testing how residents’ social support networks affect loneliness and burnout. Canadian Family Physician, 62(11), e677–e683. https://doi.org/62/11/e677 [pii]
Rosnawati MR, Moe H, Masilamani R, & Darus A (2010). The Bahasa Melayu version of the Nursing Stress Scale among nurses: a reliability study in Malaysia. Asia Pac Journal of Public Health. 22(4):501-6, doi: 10.1177/1010539510380560.
Schaufeli, W. B., Leiter, M. P., & Maslach, C. (2009). Burnout: 35 years of research and practice. Career Development International, 14(3), 204–220. https://doi.org/10.1108/13620430910966406
Schaufeli, W., Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis (1st Ed.). Florida, US: CRC Press.
Selye, H. (1976). Stress in health and disease (1st Ed.). Oxford, UK: Butterworth-Heinemann.
Shinan-altman, S., Werner, P., & Cohen, M. (2016). The connection between illness representations of Alzheimer’s disease and burnout among social workers and nurses in nursing homes and hospitals : a mixed-methods investigation, 20(4).
Sun, J., Lin, P., Zhang, H., Li, J., & Cao, F. (2018). A non-linear relationship between the cumulative exposure to occupational stressors and nurses’ burnout and the potentially emotion regulation factors, 8237(5), 409–415. https://doi.org/10.1080/09638237.2017.1385740
Uziel, N., Meyerson, J., Birenzweig, Y., & Eli, I. (2019). Professional burnout and work stress among Israeli dental assistants, 24(1), 59–67.
Wu, T., Chung, P. F., Liao, H., Hu, P., & Yeh, Y. (2019). Role ambiguity and economic hardship as the moderators of the relation between abusive supervision and job burnout : An Application of uncertainty management theory. The Journal of General Psychology, 146(4), 365–390. https://doi.org/10.1080/00221309.2019.1585323
Yang, S., Meredith, P., & Khan, A. (2017). Is mindfulness associated with stress and burnout among mental health professionals in Singapore ? 22(6), 673–679.
Copyright (c) 2021 Nurizyatul Jannah Shahruma, Asma Perveen
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.