Professional Mentoring and Job Performance of Civil Service Secretaries in South-West, Nigeria
DOI:
https://doi.org/10.37134/ibej.Vol19.1.7.2026Keywords:
Civil Service Secretaries , Job performance , Professional Mentoring, Decent Work and Economic GrowthAbstract
This study aims to determine the influence of professional mentoring on civil service secretaries’ job performance in South West, Nigeria. The study has adopted a descriptive survey research design. A total of 351 civil service secretarial staff were selected using a proportionate sampling technique. Two validated instruments, namely, the Professional Mentoring Questionnaire (PMQ) and the Secretaries' Job Performance Scale (SJPS), were used in the study for data collection. The Cronbach alpha reliability test yielded reliability coefficients of 0.78 for PMQ and 0.85 for SJPS. The study indicates a high level of job performance and professional mentoring among secretaries in Southwest, Nigeria. The study also reveals that there is a significant influence of professional mentoring on civil service secretaries’ job performance. The study concluded that professional mentoring is one of the significant factors that determine the job performance of civil service secretaries in South West, Nigeria. Therefore, it is highly recommended that secretarial professional training and certification among civil service secretaries or other management executives impart mentoring practices to enhance job performance.
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Copyright (c) 2026 Boladale Ruth Oluwasina, Abiodun Oluwatosin Odusina, Abiodun Ganiu Jimoh, Elkanah Ayodeji Olafare
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