Yeop Yunus, N. K., Ismail, A., Ranee Juga, Z. and Ishak, S. (2009) “SERVICE QUALITY DIMENSIONS, PERCEIVE VALUE AND CUSTOMER SATISFACTION: ABC RELATIONSHIP MODEL TESTING”, International Business Education Journal, 2, pp. 67–80. Available at: https://ejournal.upsi.edu.my/index.php/IBEJ/article/view/1527 (Accessed: 5 May 2024).