Wan Mustaffa, Wan Salmuni, Mass Hareeza Ali Hamid, Khuan Wai Bing, Rafiduraida Abdul Rahman, and Hariyaty Ab Wahid. “Adapting and Validating the SERPVAL Scale in Higher Education Service Experience”. International Business Education Journal 8, no. 1 (December 1, 2015): 65–78. Accessed April 25, 2024. https://ejournal.upsi.edu.my/index.php/IBEJ/article/view/1372.