Factors Contributing to Perak’s Youth Buying Behavior During the Covid-19 Endemic Phase

Authors

  • Choh Siek Yen Faculty of Arts and Social Science, University Tunku Abdul Rahman
  • Ha Wen Xin Faculty of Arts and Social Science, University Tunku Abdul Rahman
  • Lua Sze Yee Faculty of Arts and Social Science, University Tunku Abdul Rahman
  • Lee Xue Yun Faculty of Arts and Social Science, University Tunku Abdul Rahman
  • Aini Shahirah bt Badri Shah Faculty of Arts and Social Science, University Tunku Abdul Rahman
  • Teh Su Yen Faculty of Arts and Social Science, University Tunku Abdul Rahman

Keywords:

Buying behavior, Psychological factor, Social factor, Economic factor

Abstract

People’s lives have been impacted by the Covid-19 pandemic. It has changed the pattern of human life and forced people to change their lives. The government of Malaysia has enacted a 14-day Movement Control Order (MCO) to stop the spread of the Covid-19 outbreak. Resulting, people were staying home, which has made online shopping very popular. As the situation improves, Malaysia has shifted from a pandemic to an endemic stage.  Therefore, this research aims to understand youth buying behavior at the endemic stage of Covid-19. Also, to identify the relationship between factors and the gratification of youth’s buying behavior. The quantitative research method was used for this study, and an online survey was distributed to 356 Perak residents between the ages of 15 and 24. The purposive sampling method was used. The findings identified three major factors influencing consumer purchasing behavior among youth in the Covid 19 endemic phase: psychological, economic, and social factors. All hypotheses are consistent with earlier research and findings and show a positive relationship between factors and the gratification of youth purchasing behavior. According to the results, most respondents are students without income who enjoy and are satisfied with visiting online stores due to influences such as family and friends and price discounts.

Downloads

Download data is not yet available.

References

Albari, & Safitri, I. (2018). The influence of product price on consumers’ purchasing decisions. Review of Integrative Business and Economics Research, 7(2), 328-337.

Amsari, S., & Sari, D. P. (2022). Consumer factors in deciding to purchase at Shopee e-commerce during the Covid-19 pandemic. Proceeding International of Islamic Studies, 3(1), 173-182. Retrieved from

Ashoer, M., Syahnur, M. H., Tjan, J.S., Junaid, A., Pramukti, A., & Halim, A. (2022). The future of mobile commerce application in a post pandemic period: an integrative model of UTAUT2. E3S Web of Conferences, 359, 05005.

Chew, I., & Wee, E. K. V. (2021). Examining the factors impacting consumer online purchasing behavior during Covid-19 in Klang Valley. The Journal of Management Theory and Practice, 2(4), 56-73.

Corrada, M. S., Flecha, J. A., & Lopez, E. (2020). The gratifications in the experience of the use of social media and its impact on the purchase and repurchase of products and services. European Business Review, 32(2), 297-315.

Dörtyol, İ.T., Coşkun, A. and Kitapci, O. (2018). "A Review of Factors Affecting Turkish Consumer Behaviour", Ozturkcan, S. and Okan, E.Y. (Ed.) Marketing Management in Turkey (Marketing in Emerging Markets), Emerald Publishing Limited, Leeds, pp. 105-139.

Edmunds, R., Thorpe, M. S., & Conole, G. (2010). Student attitudes towards and use of ICT in course study, work and social activity: A technology acceptance model approach. British Journal of Educational Technology, 43(1), 71-84.

Haridakis, P., & Hanson, G. (2009). Social interaction and co-viewing with YouTube: Blending mass communication reception and social connection. Journal of Broadcasting and Electronic Media, 53(2), 317-335.

Hashim, J. H., Adman, M. A., Hashim, Z., Mohd Radi, M. F., & Kwan, S. C. (2021). COVID-19 epidemic in Malaysia: Epidemic progression, challenges, and response. Frontiers in Public Health, 9, 1-16.

Isa, K., Shah, J. M., Palpanadan, S. T., & Isa, F. (2020). Malaysians’ popular online shopping websites during movement control order (MCO). International Journal of Advanced Trends in Computer Science and Engineering, 9(2). 2154-2158.

Jiang, A., Yang, Z., & Jun, M. (2013). Measuring consumer perceptions of online shopping convenience. Journal of Service Management, 24(2), 191-214.

Khaniwale, M. (2015). Consumer buying behavior. International Journal of Innovation and Scientific Research, 14(2), 278-286.

Lariscy, R., Tinkham, S. F., & Sweetser, K. D. (2011). Kids these days: Examining differences in political uses and gratifications, internet political participation, political information efficacy, and cynicism on the basis of age. American Behavioral Scientist, 55(6), 749-764.

Lim, W. M., & Ting, D. H. (2012). E-shopping: An analysis of the uses and gratifications theory. Modern Applied Science, 6(5), 48-63.

Manorama, D., Leena, D., & Moonty, B. (2019). Inclination towards online shopping – A changing trend among the consumers. Journal of Economics, Management and Trade, 25(2), 1-11.

Mehta, S., Saxena, T., & Purohit, N. (2020). The new consumer behaviour paradigm amid Covid-19: Permanent or transient? Journal of Health Management, 22(2), 291-301.

Mohamad Shariff, N. S., & Abd Hamid, N. H. I. (2021). Consumers’ buying behavior towards online shopping during the Covid-19 pandemic: An empirical study in Malaysia. Malaysian Journal of Science, Humanities and Technology, 7(2), 1–7.

Mohd Zulfakar, M. N., & Samihatunnadzirah, S. (2021). Factors affecting online purchase intention: A case study of Malaysian consumers. Malaysian Journal of Social Sciences and Humanities, 6(10), 429-436.

Qazzfi, S. (2020). Factor affecting consumer buying behavior: A conceptual study. International Journal of Scientific Research & Development, 8(2), 1205 – 1208.

Satit, R. P., Huam, H. T., Rasli, A., Thoo, A. C., & Sukati, I. (2012). The relationship between marketing mix and customer decision-making over travel agents: An empirical study. International Journal of Academic Research in Business and Social Sciences, 2(6), 522-530.

Shaizatulaqma, K. A., Thenmoli, M., & Goh, Y. N. (2018). Influence of consumers’ perceived risk on consumers’ online purchase intention. Journal of Research in Interactive Marketing, 12(2).

Sijabat, L., Rantung, D. I., & Mandagi, D. W. (2022). The role of social media influencers in shaping customer brand engagement and brand perception. Jurnal Manajemen Bisnis, 9(2), 280-288.

Tan, W. L., & Goh, Y. N. (2018). The role of psychological factors in influencing consumer purchase intention towards green residential building. International Journal of Housing Markets and Analysis, 11(5), 788-807.

Downloads

Published

2024-09-16

How to Cite

Yen, C. S., Xin, H. W., Yee, L. S., Yun, L. X., Badri Shah, A. S. bt, & Yen, T. S. (2024). Factors Contributing to Perak’s Youth Buying Behavior During the Covid-19 Endemic Phase. Journal of Contemporary Issues and Thought, 14(2), 43–49. Retrieved from https://ejournal.upsi.edu.my/index.php/JCIT/article/view/10255