ATTRIBUTES OF ACADEMICIANS' CREDIT CARD USAGE BEHAVIORS IN MALAYSIA

Authors

  • Chooi-Yi Wei University Tunku Abdul Rahman
  • Lai-Kwan Chin University Tunku Abdul Rahman
  • Yoke-Chin Kuah University Tunku Abdul Rahman
  • Mei-Si Chia University Tunku Abdul Rahman

DOI:

https://doi.org/10.37134/jcit.vol8.8.2018

Keywords:

Personal attitude, Spending pattern, Repayment pattern, Gender, Credit card usage behavior

Abstract

In line with the advance in technology and the increasing demands for better services, the market for credit card has shown tremendous growth performance,. The genuine usage of credit card in the form of convenience has diverged to associate with overspending, irresponsibility, revolving liability and bankruptcy. This infers that the possession of credit cards has brought upon a change in consumers’ usage behaviors. Thus, this study aims to determine the academicians’ credit card usage behaviors in a private tertiary institution in Malaysia. The dependent variable is usage behavior and the independent variables that serve as attributes are personal attitude, spending and repayment patterns. Meanwhile, the moderating variable in this study is gender. Data obtained via questionnaire were keyed into Statistical Packages for Social Science (SPSS) version 22.0 to generate descriptive statistics such as the demographic profile of respondents and inferential analysis such as independent sample t-test, Pearson correlation and reliability test. The finding revealed that repayment patterns are the most significant attribute of academicians’ credit card usage behaviors. On the other hand, there are no differences in credit card usage behavior between male and female academicians. Outcome from this study enable the government and credit card companies to relook on the requirement of granting credit card by taking into consideration of the holder’s repayment ability. This enables to produce a financially healthier and educated society and also to reach to the younger generations’ positively through the influence of the academicians.

Downloads

Download data is not yet available.

References

Ahmed, Z. U., Ismail, I., Sohail, M. S., Tabsh, I., & Alias, H. (2010). Malaysia consumers’ credit card usage
behavior. Asia Pacific Journal of Marketing and Logistic, 22(4), 528-544.

Bank Negara Malaysia. (2011). Annual Report. Kuala Lumpur:Central Bank of Malaysia.

Bank Negara Malaysia. (2016). BNM Catalogue - Monthly Statistical Bulletin June 2016.
http://www.bnm.gov.my/index.php?ch=en_publication_catalogue&pg=en_publication_msb&mth=6&yr=
2016&lang=en. Accessed August 2016.

Bank Negara Malaysia. (2015). BNM Payment Systems - List of Regulatees.
http://www.bnm.gov.my/?ch=ps&pg=ps_regulatees#Credit. Accessed August 2016.

Cankaya, S., Ucal, M., & O’neil, M. L. (2011). Effects of gender on credit card usage among university students
in Turkey. African Journal of Business Management, 5(22), 9023-9030.

Cebeci, I., & Sanli, T. (2016). A research study on the Attitude towards Credit Card Usage of the Academic Staff
at Giresun University in Turkey. Global Journal for Research Analysis, 5(4), 117-119.

Chan, R. (1997). Demographic and attitudinal differences between active and inactive credit cardholders – the
case of Hong Kong. International Journal of Bank Marketing, 15(4), 117-25.

Dewri, L. V., Islam, M.R., & Saha, N.K. (2016). Behavioral Analysis of Credit Card Users in a Developing
Country: A Case of Bangladesh. International Journal of Business and Management, 11(4), 299.

Elangkovan, K., & Ahmed, R. A. L. (2013). Bankruptcy: A Natural Phenomena Being Attacked On Malaysians.
International Journal of Humanities and Management Sciences, 1(1), 74-76.

Fogel, J., & Schneider, M. (2011). Credit card use: Disposable income and employment status. Young Consumers
12(1), 5-14.

Foscht, T., Maloless, C., Swoboda, B., & Chia, S. L. (2010). Debit and credit card usage and satisfaction: Who
uses which and why – Evidence from Austria. International Journal of Bank Marketing, 28(2), 150-165.

Hussin, S. R., Kassim, S. & Jamal, N. (2013). Credit card holders in Malaysia: Customer Characteristics and
credit card usage. International Journal of Economics and Management, 7(1), 108-122.

Ingene, C., & Levy, M. (1982). Cash discounts to retail consumers: An alternative to credit card sales. The Journal
of Marketing, 92-103.

Jusoh, Z., & Lin, Y. L. (2012). Personal financial knowledge and attitude towards credit card practices among
working adults in Malaysia. International Journal of Business and Social Science, 3(7), 176-185.

Klein, L. (1999). It’s in the cards: consumer credit and the American experience. Greenwood Publishing Group.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and
Psychological Measurement, 30, 607-610.

Limbu, Y. B., Huhmann, B. A., & Xu, B. (2012). Are college students at greater risk of credit card abuse? Age,
gender, materialism and parental influence on consumer response to credit cards. Journal of Financial
Services Marketing, 17(2), 148-162.

Nawi, N.H.M., Redzuan, M., & Nawi, N.H.M. (2013). The effects of Relationship Management, Self-
Management and Social Awareness Sub-scales on Transformational Leadership Behaviour among
Educational Leaders. Akademika, 83(2&3), 3-11.

Nga, J. K. H., Yong, L. H. L., & Sellappan, R. (2011). The influence of image consciousness, materialism and
compulsive spending on credit card use intentions among youth. Young Consumers, 12(3), 243-53.

Omar, N. A., Rahim, R. A., Wel, C. A. C. & Alam, S. S. (2014). Compulsive buying and credit card misuse among
credit card holders: The roles of self-esteem, materialism, impulsive buying and budget constraint.
Intangible Capital, 10(1), 52-74.

Penman, S., & McNeil, L. S. (2008). Spending their way to adulthood: consumption outside the nest. Young
Consumers, 9(3), 155-69.

Ramayah, T., Nasser, N., Aizzat, M., & Lim, H. C. (2002). Cardholders’ attitude and bank credit card usage in
Malaysia: an exploratory study. Asian Academy of Management Journal, 7(1), 75-102.

Rasiah, D., & Masuod, S. (2013). The flexible Alternative Consumer Financing in Malaysia, Credit Cards. Journal
of Social and Development Sciences, 4(3), 147-151.

Tamara, D., & Javier, S. (2004).Generation Broke: The Growth Debt among Young Americans‘‘. Retrieved from
http://www.demos.org/pubs/Generation_Broke.pdf. Accessed 10 January 2012.

Tan, A. K., Ten, S. T., & Loke, T. J. (2011). Credit card holders, convenience users and revolvers: A tobit model
with binary selection and ordinal treatment. Journal of Applied Economics, 14(2), 225-255.

Themba, G., & Tumedi, C. B. (2012). Credit card ownership and usage behavior in Botswana. International
Journal of Business Administration, 3(6), 60-71.

Ajzen, I. (1991). The Theory of Planned Behaviour. Organizational Behavior and Human Decision Processes, 50,
179-211, Retrieved from
http://www.valuebasedmanagement.net/methods_ajzen_theory_planned_behavior.html. Accessed
October 20 2015.

Thomas, A. (2000). Credit cards: use and consumer attitudes. Federal Reserve Bulletin, 623-634.

Downloads

Published

201-10-13

How to Cite

Wei, C.-Y., Chin, L.-K., Kuah, Y.-C., & Chia, M.-S. ATTRIBUTES OF ACADEMICIANS’ CREDIT CARD USAGE BEHAVIORS IN MALAYSIA. Journal of Contemporary Issues and Thought, 8, 73–85. https://doi.org/10.37134/jcit.vol8.8.2018