Assessment of Job Satisfaction among Malaysian Employees: A Structural Equation Modelling Approach


  • Mehala Subramaniam College of Arts and Sciences, School of Quantitative Sciences, Universiti Utara Malaysia, 06010 Sintok, Kedah
  • Masnita Misiran College of Arts and Sciences, School of Quantitative Sciences, Universiti Utara Malaysia, 06010 Sintok, Kedah


Job Satisfaction, Flexible working arrangement, Work-life balance, Structural equation model


Job satisfaction is the primary concern and serious challenge faced in the era of pandemic and digitalization, in particular when involved with the changes of working arrangement mode, forced by these two events. The aim of this study is to identify the effect of flexible working arrangement and work life balance on employee’s job satisfaction by utilizing the structural equation model that may detect the causal relationship between the observed items under study. The results suggest that flexible hours, work shifts and telecommuting/working from home has a significant effect on employee’s job satisfaction. This study has successfully constructed the structured models for job satisfaction after some modification on the observed items under study.


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How to Cite

Subramaniam, M., & Misiran, M. (2022). Assessment of Job Satisfaction among Malaysian Employees: A Structural Equation Modelling Approach. Journal of Contemporary Issues and Thought, 12(2), 52–68. Retrieved from

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