1.
Dorasamy M, Jayashree S, Bhanu F. INTEGRATION OF KNOWLEDGE MANAGEMENT IN eCRM: A COLLABORATIVE STUDY. JCIT [Internet]. 2019 Mar. 6 [cited 2024 Nov. 24];3:53-66. Available from: https://ejournal.upsi.edu.my/index.php/JCIT/article/view/976