JUSOH, Mohd Abdullah; MOHD SULAIMAN, Norazura. Kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan terhadap firma audit: Quality of service, customer satisfaction and loyalty toward audit firms. Management Research Journal, [S. l.], v. 9, n. 2, p. 59–69, 2020. DOI: 10.37134/mrj.vol9.2.5.2020. Disponível em: https://ejournal.upsi.edu.my/index.php/MRJ/article/view/3499. Acesso em: 13 may. 2025.