Integration of Workplace Readiness Skills into Tourism Educational Curriculum for Graduates’ Employability

  • Nurhazani Mohd Shariff School of Tourism, Hospitality & Event Management College of Law, Government & International Studies, Universiti Utara Malaysia, Sintok, Kedah, MALAYSIA
Keywords: workplace readiness skills, graduate employability, tourism educational curriculum

Abstract

Tourism education has grown quite rapidly in line with the industry development today. Several valuable skills need to be highlighted by the educational institutions in order to produce tourism graduates with quality and efficient employability for future working environment. One of the essential skills needed by the graduates for future employability is workplace readiness skills. Taking the higher education in Malaysia as a case study, the objective of this study is to identify workplace readiness skills required by the industry to be integrated into the tourism educational curriculum for graduates’ employability. This study surveyed 100 tourism sectors in Malaysia consisted of travel agents, restaurants, hotels and transportation sectors using quantitative method. Six domains represented the workplace readiness skills have been identified namely basic skills, using technology skills, practicality skills, business orientation skills, planning and organizing skills and self-management skills. The findings indicated that workplace readiness skills are important to be integrated into the tourism educational curriculum. It was also noted that tourism education needs to integrate the practicality skills and planning and organizing skills into the course curriculum. This study contributes to the higher education in designing and preparing tourism education taking into account the workplace readiness skills to enhance graduates’ employability. It further indicates the needs of collaboration between higher education and industry for future graduates’ employability within the competitive environment.

Downloads

Download data is not yet available.

References

Abd Majid, M. Z., Hussin, M., Norman, M. H., & Kasavan, S. (2020). The employability skills among students of Public Higher Education Institution in Malaysia. GEOGRAFIA Malaysian Journal of Society and Space, 16(1), 36-45. http://doi.org/10.17576/geo-2020-1601-04

Abdul Hamid, M. S., Islam, R., & Abd Manaf, N. H. (2014). Malaysian graduates’ employability skills enhancement: an application of the importance of performance analysis. Journal for Global Business Advancement, 7(3), 181-197. http://doi.org/10.1504/JGBA.2014.064078

Abelha, M., Fernandes, S., Mesquita, D., Seabra, F., & Ferreira-Oliveira, A. T. (2020). Graduate employability and competence development in higher education – a systematic literature review using PRISMA. Sustainability, 12, 2-27. http://doi.org/10.3390/su12155900

Azmi, I. A. G., Hashim, R. C., & Yusoff, Y. M. (2018). The employability skills of Malaysian university students. International Journal of Modern Trends in Social Sciences, 1(3), 1–14.

Bach, S. A., & Milman, A. (1996). A novel technique for reviewing a hospitality management curriculum. Hospitality and Tourism Educator, 8(1), 37-40.

Bakar, A. R., Mohamed, S., & Hamzah, R. (2013). An assessment of workplace skills acquired by students of vocational and technical education institutions. International Education Studies, 6(11), 15-20.

Baqutayan, S., Bizanjo, S. M., Raof, M. G., & Kadir, Z. A. (2019). Fostering graduate employability in Malaysia - bonding both industry and academia with a proper monitoring system. Journal of Science, Technology and Innovation Policy, 5(1), 1-13

Barrows, C. W., & Walsh, J. (2002). "Bridging the gap" between hospitality management programmes and the private club industry. International Journal of Contemporary Hospitality Management, 14(3), 120-127.

Benbow, R. J., & Hora, M. T. (2018). Reconsidering college student employability: a cultural analysis of educator and employer conceptions of workplace skills. Harvard Educational Review, 88(4), 483–515. https://doi.org/10.17763/1943-5045-88.4.483

Chen, H. (1996). The study of four-year hospitality and tourism management programs in Taiwan: students' career choices and curriculum design. Unpublished Master's Thesis, University of Wisconsin-Stout, Menomonie, U. S. A.

DOSM. (2019). Department of Statistics Malaysia Press Release Labour Force Survey Report. Retrieved from https://www.dosm.gov.my/v1/index.php?r= column/cthemeByCat&cat=126&bul_id=aEdIelhlVTBtOHhjOUxqcXhyc2pCUT09&menu id=U3VPMldoYUxzVzFaYmNkWXZteGduZz09

Eisner, S. (2010). Grave new world? Workplace skills for today’s college graduates. American Journal of Business Education, 3(9), 27-50.

Fajaryati, N., Budiyono, Muhammad Akhyar & Wiranto (2020). The employability skills needed to face the demand of work in the future: systematic literature reviews. De Gruyter, 10, 595-603. http://doi.org/10.1515/eng-2020-0072

Fraser, B., & Reddan, G. (2016). Developing students’ employability and work readiness within tourism and hotel management. Proceedings in Australian Collaborative Education Network National Conference 2016. WIL 2020: Pushing the Boundaries. Retrieved from http://acen.edu.au/2016Conference/

Hairi, F., Ahmad Toee, M. N., & Razzaly, W. (2011). Employers’ perceptions on soft skills of graduates: A study of Intel elite soft skill training. A Paper Presented at the International Conference on Teaching & Learning in Higher Education (ICTLHE 2011).

Jauhari, V. (2013). Building employability in hospitality industry. Worldwide Hospitality and Tourism Themes, 5(3), 268-276.

Leong, C. P., Narunan, R., & Sim, S. (2001). Background paper for Malaysia: skills development in the workplace in Malaysia. Paper presented at the ILO/skills-ap/Japan regional technical workshop and study programme on skills training in the workplace overseas vocational training association, Chiba, Japan 1-5 February 2010.

Lowden, K., Hall, S., Elliot, D., & Lewin, J. (2011). Employers’ perceptions of the employability skills of new graduates. University of Glasgow. The SCRE Centre, Research in Education. There are many paths to success. Edge Foundation.

Makki, B. I., Javaid, M. U., & Bano, S. (2016). Level of work readiness skills, career self-efficacy and career exploration of engineering students. Journal of Engineering and Scientific Research, 4, 91-96. http://doi.org/10.24081/nijesr.2016.1.0017

Makki, B. I., Salleh, R., Memon, M. A., & Harun, H. (2015). The relationships between work readiness skills, career self-efficacy and career exploration among engineering graduates: a proposed framework. Research Journal of Applied Sciences, Engineering and Technology, 10(9), 1007-1011.

Malaysia’s Premier Education Resource Guide. (2017). Retrieved from www.studymalaysia.com

Mason, G., Williams, G., & Cranmer, S. (2009). Employability skills initiatives in higher education: what effects do they have on graduate labor market outcomes? Education Economics, 17(1), 1-30. https://doi.org/10.10802F09645290802028315

McClarty, K. L., Mattern, K. D., & Gaertner, M. N. (2017). Preparing students for college and career. Routledge.

Mohd Shariff, N. (2011). Reforming hospitality program of higher educational institutions. Anatolia: An International Journal of Tourism and Hospitality Research, 22(1), 125-128. https://doi.org/10.1080/13032917.2011.556227

Musa, F., Mufti, N., Abdul Latiff, R., & Mohamed Amin, M. (2011). Project-based learning: promoting meaningful language learning for workplace skills. Procedia – Social and Behavioural Sciences, 18, 187-195.

Okolie, U. C., Igwe, P. A., Eneje, B. C., Nwosu, H., & Mlanga, S. (2019). Enhancing graduate employability: why higher education institutions have problem with teaching generic skills? Policy Futures in Education. http://doi.org/10.1177/1478210319864824

Peeters, E., Nelissen, J., De Cuyper, N., Forrier, A., Verbruggen, M., & De Witte, H. (2019). Employability capital: A conceptual framework tested through expert analysis. Journal of Career Development, 46(2), 79-93. https://doi.org/10.1177%2F0894845317731865

Peltola, A. (2018). Lead time: an examination of workplace readiness in public relations education. International Journal of Work-Integrated Learning, 19(1), 37-50.

Perera. S., Babatunde, S. O., Pearson, J., & Ekundayo, E. (2017). Professional competency-based analysis of continuing tensions between education and training in higher education. Higher Education, Skills and Work-Based Learning, 7(1), 92-111. https://doi.org/10.1108/HESWBL-04-2016-0022

Quinn, K., & Buzzetto-Hollywood, N. (2019). Faculty and student perceptions of the importance of management skills in the hospitality industry. Interdisciplinary Journal of E-Skills and Lifelong Learning, 15, 21-41. http://doi.org/10.28945/4198

Rae, D. (2007). Connecting enterprise and graduate employability: Challenges to the higher education culture and curriculum? Education and Training. 49(8), 605-619.

Raftopoulos, M., Coetzee, S., & Visser, D. (2009). Work-readiness skills in the fasset sector. SA Journal of Human Resource Management, 7(1), 119-126. https://doi.org/10.4102/sajhrm.v7i1.196

Rahmat, M., Ahmad, K., Idris, S., & Zainal, N. F. A. (2012). Relationship between employability and graduates’ skill. Procedia – Social and Behavioural Sciences, 59, 591-597.

Suleman, F. (2016). Employability skills of higher education graduates: little consensus on a much-discussed subject. Procedia – Social and Behavioural Sciences, 228, 169-174.

Tesone, D. V. (2012). Hospitality leadership college programs: Competency evolution or transitional terminology? Journal of Tourism Research Hospitality, 1(4). http://doi.org/10.4172/2324-8807.1000e110

Venesa, D. (2019). Demand for TVET grads to increase. Retrieved from

https://www.thestar.com.my/metro/metro-news/2019/08/28

Wakelin-Theron, N., Ukpere, W. I., & Spowart, J. (2018). Perception of tourism graduates and the tourism industry on the important knowledge and skills required in the tourism industry. African Journal of Hospitality, Tourism and Leisure, 7(4), 1-18.

Wilson, C., & Sibthorp, J. (2018). Examining the roles of summer camps in developing academic and workplace readiness. Journal of Youth Development, 13(1-2), 83-104. http://doi.org/10.5195/jyd.2018.563

Yusof, N., & Jamaluddin, Z. (2015). Graduate employability and preparedness: A case study of University of Malaysia Perlis (UNIMAP), Malaysia. GEOGRAFIA OnlineTM Malaysian Journal of Society and Space, 11(11). 129-143.

Published
2021-06-14
How to Cite
Mohd Shariff, N. (2021). Integration of Workplace Readiness Skills into Tourism Educational Curriculum for Graduates’ Employability. Management Research Journal, 10(2), 1-12. https://doi.org/10.37134/mrj.vol10.2.1.2021