Comparison of registration status of Institutional Taska services in East Coast Malaysia
DOI:
https://doi.org/10.37134/saecj.vol8.no2.5.2019Keywords:
Institutional TASKA, chi-square exact test, nutritional aspect, caretakerAbstract
The analytical comparative profile of the nursery services of TASKA in three states on the east coast of Malaysia namely Pahang, Kelantan and Terengganu is the main idea of this study. Survey method using questionnaire was conducted on 37 TASKA selected based on three registration status. The questionnaire was modified from the SERVQUAL Model. The data were analyzed using statistical chi-squared exact test. The findings show that there is no significant difference in the safety aspect shown by the institutional TASKA whether registered or unregistered. Nevertheless, the analysis shows that there is a significant difference in the nutritional aspect based on several items from the perspective of the caretaker. An independent sample t tests also found no significant difference between the registrationstatusesin all aspects. In conclusion, the difference in terms of the TASKA category can be assessed through different perspectives where safety and nutrition factors are the key indicators in this study.
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References
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Cronin Jr, J. J., & Taylor, S. A. (1992). Measuring service quality: a reexamination and extension. The journal of marketing, 55-68.
Cronin, J. J., Brady, M. K., &Hult, G. T. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of retailing, 76(2), 193-218.
Cronin, J. J., Brady, M. K., Brand, R. R., Hightower Jr, R., &Shemwell, D. J. (1997). A cross-sectional test of the effect and conceptualization of service value. Journal of services Marketing, 11(6), 375-391.
Dmitrieva, J., Steinberg, L., & Belsky, J. (2007). Childcare history, classroom composition, and children's functioning in kindergarten. Psychological Science, 18(12), 1032-1039.
Doll-Tepper, G., & Scoretz, D. (2001). World summit on physical education. In Proceedings.
Harrison, L. J. (2008). Does childcare quality matter? associations between socio-emotional development and non-parental childcare in a representative sample of Australian children. Family matters, (79), 14.
Kim, H. S. (2011). Consequences of parental divorce for child development. American sociological review, 76(3), 487-511.
Kohen, D. E., Brooks–Gunn, J., Leventhal, T., & Hertzman, C. (2002). Neighborhood income and physical and social disorder in Canada: Associations with young children's competencies. Child development, 73(6), 1844-1860.
Lee, K. (2013). Little liars: Development of verbal deception in children. Child development perspectives, 7(2), 91-96.
Loeb, S., Bridges, M., Bassok, D., Fuller, B., &Rumberger, R. W. (2007). How much is too much? The influence of preschool centers on children's social and cognitive development. Economics of Education review, 26(1), 52-66.
Moon, S., & Lee, J. M. (2010). Analysis of childcare services of Seoul-type childcare facilities using SERVQUAL: A comparative study of national and public, and private childcare facilities. Journal of Early Childhood Education &Educare Welfare, 14(14), 29-55.
Moss, P. (1999). Renewed hopes and lost opportunities: early childhood in the early years of the Labour Government. Cambridge Journal of Education, 29(2), 229-238.
Newell, A. (1973). You can't play 20 questions with nature and win: Projective comments on the papers of this symposium.
Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of marketing research, 460-469.
Oliver, R. L. (1993). Cognitive, affective, and attribute bases of the satisfaction response. Journal of consumer research, 20(3), 418-430.
Rovers, M. M., Zielhuis, G. A., Ingels, K., & van der Wilt, G. J. (1999). Day-care and otitis media in young children: a critical overview. European journal of pediatrics, 158(1), 1-6.
Sameroff, A. (2010). A unified theory of development: A dialectic integration of nature and nurture. Child development, 81(1), 6-22.
Steiner, T., Belski, I., Harlim, J., Baglin, J., Ferguson, R., & Molyneaux, T. (2011). Do we succeed in developing problem-solving skills-The engineering students' perspective? In Australasian Association for Engineering Education Conference 2011: Developing engineers for social justice: Community involvement, ethics & sustainability 5-7 December 2011, Fremantle, Western Australia (p. 389). Engineers Australia.
The National Institute of Child Health and Human Development (NICHD) Early Child Care Research Network. (2005). Childcare and common communicable illnesses in children aged 37 to 54 months. Archives of Pediatrics & Adolescent Medicine, 157(2),196-200.
Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996). The behavioral consequences of service quality. the Journal of Marketing, 31-46.
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Published
2019-12-27
How to Cite
Kharuddin, A. F., Mustafa, Z., Azid, N., Kharuddin, D., Ku Ibrahim, K. F., Hong, L. Y., Syed Mohmad, S. O., & Zahri, Z. A. (2019). Comparison of registration status of Institutional Taska services in East Coast Malaysia. Southeast Asia Early Childhood Journal, 8(2), 57–62. https://doi.org/10.37134/saecj.vol8.no2.5.2019
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