Job Satisfaction, Organizational Justice, and Organizational Citizenship Behavior among Malaysian Employees

Authors

  • Ahmad Zhafran Mohd Anuarul Azhar Corporate Communications Division, Universiti Pendidikan Sultan Idris, 39500 Tanjong Malim, Perak, Malaysia
  • Hazalizah Hamzah Department of Psychology, Faculty of Human Development, Universiti Pendidikan Sultan Idris, 35900 Tanjong Malim, Perak, Malaysia

DOI:

https://doi.org/10.37134/ejoss.vol11.sp.9.2025

Keywords:

job satisfaction, organizational justice, organizational citizenship behavior, employees, Malaysia

Abstract

The aim of the study was to explore the relationship between job satisfaction, organizational justice, and organizational citizenship behavior among Malaysian employees. A total of 100 Malaysian employees, mainly females, Malays and aged between 25 - 39 years old completed the online survey which consisted of the Job Satisfaction Survey, Colquitt’s Organizational Justice Scale, and Organizational Citizenship Behavior- Checklist. The correlation between job satisfaction and organizational citizenship behavior showed a slightly moderate, positive correlation, meanwhile correlation between organizational justice and organizational citizenship behavior showed a moderate significant positive correlation. These findings indicated that any initiatives targeted at promoting employees' organizational citizenship behavior within the organization, employers should focus on enhancing employees' job satisfaction and organizational justice. 

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Published

2025-03-25

How to Cite

Mohd Anuarul Azhar, A. Z., & Hamzah, H. (2025). Job Satisfaction, Organizational Justice, and Organizational Citizenship Behavior among Malaysian Employees. EDUCATUM Journal of Social Sciences, 11, 82-90. https://doi.org/10.37134/ejoss.vol11.sp.9.2025