Assessing perceived risk management and satisfaction in university student's sports facility experience: A cross-sectional study
DOI:
https://doi.org/10.37134/jsspj.vol12.2.6.2023Keywords:
perceived risk management, satisfaction, sports facilities, university student’sAbstract
This study examines the intricate relationship between perceived risk management and student satisfaction concerning the sports facilities offered by a university. As universities strive to create conducive environments for physical activities, the effectiveness of risk management strategies becomes crucial in ensuring student safety and contentment. A survey involving 330 university students was conducted, employing well-established tools to gauge their perceptions of risk management and satisfaction with the sports facilities offered. The collected data was subjected to correlation analysis, revealing a statistically significant and robust positive relationship (r = .793**, p < 0.01) between perceived risk management and student satisfaction. This result underscores the importance of effective risk management in enhancing students' overall satisfaction with the sports facilities provided by the university. However, while the study establishes a compelling correlation, it is vital to acknowledge that other factors could also influence student satisfaction. This study contributes to the understanding of how risk management practices correlate with student experiences within university sports facilities. This study provides valuable insights for institutions aiming to optimize student satisfaction and well-being. Further research could delve into specific risk management strategies that students value most and explore their optimal integration for maximum impact on satisfaction levels.
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Copyright (c) 2023 Ellail Ain Mohd Aznan, Harris Kamal Kamaruddin, Al Hafiz Abu Bakar, Mohamad Firdaus Ahmad, Nur Syazwani Zulaikha Safwan
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