Postgraduate students’ experiences of the online forum in Myguru2

Abstract

The integration of ICT in the higher education setting has progressed tremendously for the past 15 years. Universiti Pendidikan Sultan Idris (UPSI) provides Myguru2 as a platform to meet the demand. The study investigated the postgraduate students’ experiences about the online group forum which is one of the features in Myguru2. Sixteen postgraduate students participated in the study to identify the issues and challenges in the online group forum. Results of the study showed that most of the postgraduate students perceived the online group forum as followed: 1) the online group forum was flexible, 2) it developed knowledge and thinking skills, 3) it provided a platform for students to exchange ideas and 4) it promoted active participation. Technical issues, poor internet connection, uninteresting discussion and time limitations were challenges in participating in the online group forum. Based on the results, suggestions for improvement were provided.